3 call centres, 25 minutes and 3 regional accents later I have discovered that my new vacuum (Samsung) is in East Kilbride at the depot as they could not deliver on Thursday as my road was closed. I thus have to go to EK one day this week between 9-5 or 9-12 on Saturday.
1. Sainsburys direct - Belfast - amusing irishman and loud colleagues - I could hear the guy next to him talking to a woman ordering a washing machine for SK11 postcode
2. HDNL - Liverpool - very friendly girl, who because their computers were slow, had a 10 minute chat in broad Scouse with me about life and the world and what had I done for new year. her name was Emma.
3. HDNL - East Kilbride - blooming heck, tech them about customer service, the guy belched whilst on the phone.